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CLN Studios — Terms & Conditions

Last Updated: 30th August 2026

These Terms & Conditions apply to all bookings made with CLN Studios. By making a booking, the customer agrees to these Terms & Conditions.

1. Bookings

  • All bookings are subject to availability.
  • A booking is confirmed once the 25% deposit has been received and accepted.
  • Customers are responsible for providing accurate information including the event date, venue, booking times and contact details.
  • Customers must notify CLN Studios of any changes to their booking information as soon as possible.
  • Last-minute bookings may be accepted subject to availability. Bookings made within 7 days of the event may require full payment at the time of booking.

2. Payments

  • A 25% non-refundable deposit is required to secure a booking.
  • The remaining 75% balance must be paid at least 7 days before the event.
  • Payment on the day of the event is not recommended. Bookings should be paid in full before the event.
  • If the balance is not received by the required date, CLN Studios may contact the customer to arrange payment. If the balance remains unpaid, CLN Studios reserves the right to cancel the booking and may be unable to provide the service.

3. Cancellations & Rescheduling

  • Customers should notify CLN Studios as soon as possible if they need to cancel or reschedule.
  • The booking deposit is non-refundable.
  • If a booking is cancelled less than 7 days before the event, all payments are non-refundable, subject to applicable UK consumer law.
  • If a booking is cancelled 7 or more days before the event, the deposit remains non-refundable. Any amount paid above the deposit may be refunded subject to the Cancellation Policy and applicable consumer law.
  • Requests to change the event date will be considered where possible and are subject to availability.

4. Event & Venue

  • Customers are responsible for ensuring that the venue is suitable for the photo booth service.
  • The venue must provide suitable space, safe access, appropriate power supply, sufficient setup and breakdown time, and any required permissions.
  • Customers must inform CLN Studios in advance of any access restrictions, stairs, lifts, parking limitations or other circumstances that may affect setup or operation.
  • Setup and breakdown are included within the booking.
  • Delays caused by the customer, venue or third parties may reduce the available booth time. CLN Studios will make reasonable efforts to accommodate delays but cannot guarantee additional time.

5. Outdoor Events

  • Outdoor events must have suitable weather and operating conditions.
  • Customers must ensure the equipment can be protected from rain, moisture, extreme temperatures and strong winds.
  • CLN Studios may refuse to operate equipment where conditions are unsafe or could cause damage.
  • Where possible, CLN Studios will work with the customer to identify a suitable alternative location.

6. Equipment

  • Customers and guests are responsible for using the photo booth equipment responsibly.
  • Equipment must not be intentionally damaged, moved without permission or misused.
  • Customers may be responsible for reasonable repair or replacement costs resulting from intentional, reckless or negligent damage.
  • CLN Studios is not responsible for normal wear and tear or circumstances outside its reasonable control.

7. Booth Time & Overtime

  • The booked package includes the operating time specified at the time of booking.
  • Additional hours may be available subject to availability.
  • Any additional time must be agreed with CLN Studios and cannot be guaranteed where another booking or commitment is scheduled.

8. Technical Issues

  • CLN Studios will carry out regular checks and maintenance and take reasonable steps to ensure the equipment operates correctly.
  • If a technical issue occurs, CLN Studios will make reasonable efforts to repair, replace or resolve the issue as quickly as possible.
  • If a significant technical issue outside CLN Studios' reasonable control prevents the service from being provided, CLN Studios will provide an appropriate solution or remedy based on the circumstances.

9. Photos & Digital Content

  • Digital photos will be delivered using the method stated at the time of booking or another agreed method.
  • CLN Studios will take reasonable steps to protect and retain photographs, but customers are responsible for downloading and storing their photographs once they have been provided.
  • CLN Studios will not use identifiable customer photographs for marketing without appropriate permission or another lawful basis where required.

10. Privacy

  • CLN Studios collects and uses personal information for the purpose of managing bookings and providing services.
  • Personal information is handled in accordance with the CLN Studios Privacy Policy.

11. Marketing & Social

  • CLN Studios may ask customers for permission to use photographs, reviews or other content on its website or social media.
  • Marketing consent is separate from the booking and is not automatic.

12. Travel & Additional Charges

  • Bookings outside CLN Studios' standard service area may incur a travel charge.
  • Any applicable travel charge will be communicated before the booking is confirmed.
  • Unusual access requirements, parking charges, tolls, congestion charges or event-related expenses may result in reasonable additional charges where applicable.

13. Force Majeure

  • CLN Studios will not be responsible for circumstances outside its reasonable control, including severe weather, venue closure, major transport disruption, power failure, serious illness, accidents, government restrictions or other unforeseen circumstances.
  • Where possible, CLN Studios will make reasonable efforts to reschedule the booking or provide a suitable alternative.

14. Liability

  • CLN Studios will provide its services with reasonable care and skill.
  • Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
  • CLN Studios is not responsible for loss or damage caused by circumstances outside its reasonable control or for personal belongings left at an event.

15. Complaints

  • Customers should contact CLN Studios as soon as possible with details of any complaint or issue relating to the service.
  • CLN Studios will review complaints fairly and aim to resolve them reasonably.

16. IP

  • The CLN Studios name, logo, branding, website, graphics, templates and original materials remain the intellectual property of CLN Studios unless otherwise stated.
  • Customers must not copy, reproduce, modify or commercially use CLN Studios intellectual property without permission.
  • Where customers provide logos, artwork or other materials for use during an event, the customer confirms that they have permission to provide and use those materials.

17. Changes

  • CLN Studios may update these Terms & Conditions from time to time.
  • The version applicable to a booking will generally be the version in effect when the booking is made, unless a change is required by law.

18. Governing law

  • These Terms & Conditions are governed by the laws of England and Wales.
  • Any disputes will be subject to the courts of England and Wales, subject to applicable consumer rights.

19. Acceptance

By making a booking, the customer confirms that:

  • the information provided is accurate;
  • they have read and understood these Terms & Conditions;
  • they agree to the 25% non-refundable deposit;
  • they understand that the remaining balance is due at least 7 days before the event;
  • they understand the cancellation and rescheduling terms; and
  • they agree that any changes to the booking must be agreed with CLN Studios.

CLN Studios

Email: info@clnstudios.com

Website: clnstudios.com